Privacy Policy

Last updated: July 8, 2026

This Privacy Policy explains how Grant Officer AI collects, uses, stores, shares, and protects information when you use our website, software platform, intake forms, grant matching tools, application support services, document management features, subscription services, and related products or services.

By using Grant Officer AI, you agree to this Privacy Policy.

1. Information We Collect

Grant Officer AI may collect information that you provide directly, information generated through your use of the platform, and information from third-party sources.

Information we collect may include:

•Name, business name, organization name, title, address, email address, phone number, and account credentials.
•Business profile information, including entity type, industry, location, ownership details, years in business, revenue ranges, employee counts, certifications, registrations, licenses, and eligibility-related information.
•Grant application information, including narratives, budgets, project descriptions, statements of need, goals, milestones, financial information, supporting documents, and application history.
•Uploaded documents, including tax documents, financial statements, business licenses, formation documents, certifications, resumes, letters, budgets, reports, and other materials you choose to upload.
•Payment and billing information, which may be processed by third-party payment processors.
•Communications with Grant Officer AI, including emails, support messages, intake responses, notes, approvals, and service requests.
•Platform usage information, including login activity, device information, IP address, browser type, pages viewed, features used, documents uploaded, grant matches viewed, and other technical information.
•AI and automation interaction data, including prompts, draft outputs, summaries, matching results, and workflow activity.

2. How We Use Information

Grant Officer AI may use information to:

•Create and manage your account.
•Provide grant matching, eligibility screening, deadline tracking, document storage, and application preparation support.
•Prepare drafts, templates, summaries, checklists, grant calendars, and application materials.
•Provide subscription services, readiness assessments, application support, post-award support, reporting support, and compliance support.
•Communicate with you about your account, services, billing, grant opportunities, support requests, and platform updates.
•Process payments and manage subscriptions.
•Improve, secure, test, troubleshoot, and develop the platform.
•Detect fraud, misuse, security incidents, unauthorized access, and prohibited activity.
•Comply with legal obligations, enforce our Terms of Service, respond to lawful requests, and protect the rights, safety, and property of Grant Officer AI, users, funders, and third parties.

3. How We Share Information

Grant Officer AI does not sell your personal information.

Grant Officer AI may share information only as necessary to provide and operate the platform and services, including with:

•Service providers that support hosting, cloud storage, security, analytics, payment processing, customer support, email delivery, document processing, AI functionality, and platform operations.
•Grantors, agencies, portals, funders, or third-party systems, but only when needed to support an application, submission, communication, or service you request or approve.
•Professional advisors, including attorneys, accountants, auditors, insurers, and consultants, when necessary for business, legal, compliance, or risk management purposes.
•Government agencies, regulators, courts, law enforcement, or other parties when required by law, legal process, subpoena, investigation, or to protect legal rights.
•Successors or potential successors in connection with a merger, acquisition, financing, reorganization, sale of assets, or business transfer, subject to appropriate confidentiality protections where applicable.

4. Uploaded Documents

Uploaded documents may contain sensitive business, financial, tax, ownership, identity, or eligibility information.

Grant Officer AI uses uploaded documents to provide the services you request, including grant matching, eligibility review, application preparation, document organization, reporting support, and compliance support.

You are responsible for ensuring that you have the right to upload and use all documents provided to Grant Officer AI.

You should not upload information that is not necessary for the services you request.

5. AI and Third-Party Technology

Grant Officer AI may use artificial intelligence, automation, document processing tools, cloud providers, and third-party technology providers to operate the platform and provide services.

Information you provide may be processed by these systems to generate matches, summaries, drafts, recommendations, templates, and workflow support.

Grant Officer AI will use reasonable efforts to select vendors that support appropriate privacy and security safeguards.

You are responsible for reviewing all AI-generated materials before use or submission.

6. Data Security

Grant Officer AI uses reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, misuse, loss, alteration, and disclosure.

No system, website, cloud service, transmission method, or storage method is completely secure. Grant Officer AI cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your login credentials and for promptly notifying Grant Officer AI of any suspected unauthorized access.

7. Data Retention

Grant Officer AI retains information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, improve the platform, and support legitimate business purposes.

Grant-related records may need to be retained for longer periods because funders, auditors, agencies, or laws may require documentation after submission or award.

You may request deletion of your account or stored documents, but some information may be retained where necessary for legal, compliance, security, dispute resolution, billing, audit, backup, or legitimate business purposes.

8. Your Choices

•You may request to access, correct, update, export, or delete certain information by contacting Grant Officer AI.
•You may cancel your account according to the cancellation process made available by Grant Officer AI.
•You may opt out of non-essential marketing communications by following the unsubscribe instructions or contacting Grant Officer AI.
•Some communications, such as billing notices, security alerts, service messages, legal notices, and account-related communications, may still be sent even if you opt out of marketing.

9. Cookies and Tracking

Grant Officer AI may use cookies, pixels, analytics tools, log files, and similar technologies to operate the website, remember preferences, analyze usage, improve performance, detect security issues, and support marketing.

You may control cookies through your browser settings, but disabling cookies may affect platform functionality.

10. Children’s Privacy

Grant Officer AI is intended for use by adults, businesses, nonprofits, and organizations. Grant Officer AI is not intended for children under 13.

Grant Officer AI does not knowingly collect personal information from children under 13.

11. State, National, and International Privacy Rights

Depending on your location, you may have privacy rights under applicable laws, including rights to access, correct, delete, restrict, or receive information about certain data practices.

Grant Officer AI will respond to privacy requests as required by applicable law.

If Grant Officer AI expands into states or countries with specific privacy requirements, this Privacy Policy may be updated to reflect those rights.

12. No Sale of Personal Information

Grant Officer AI does not sell personal information.

Grant Officer AI does not sell uploaded grant documents, business records, tax documents, financial statements, or application materials.

13. Business Transfers

If Grant Officer AI is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or business transfer, information may be transferred as part of that transaction, subject to applicable law and any relevant confidentiality protections.

14. Changes to This Privacy Policy

Grant Officer AI may update this Privacy Policy from time to time.

Updated versions will be posted on the website with a new effective date.

Continued use of the platform after an updated Privacy Policy is posted means you acknowledge the updated policy.

15. Contact

Privacy questions or requests may be directed to:

Grant Officer AI

[Insert Company Legal Name]

privacy@grantofficerai.com

[Insert Mailing Address]